For the Replacement, the Time Frame of the product should be 12 months upon purchase.
Below can be the conditions of the product in order to make the replacement.
And if the condition matches then there is the related requirement along the row you need to send to us in order for the valid replacement process.
|
Time Frame |
CONDITIONS |
REQUIREMENTS |
|
12 months upon purchase |
Has sustained a substantial damage in transit |
Provide the damage proof issue by the carrier and photo of the damaged product. |
|
Product does not match the original description of the product. |
Provide Proof of Purchase and photo of the wrong product received. |
|
|
product suffers performance failure. |
Provide Proof of Purchase and photo of the defective product. |
AR-24