For the Refund, the Time Frame of the product should be 30 days upon purchase.
Below can be the conditions of the product in order to refund.
And if the condition matches then there is the related requirement along the row you need to send to us in order for the valid refund process.
|
Time Frame |
CONDITIONS |
REQUIREMENTS |
|
30 days upon purchase |
Product should be bought directly from from Geeni or Merkury Innovations websites only |
Provide Proof of Purchase/Packaging Slip and photo of the product received |
|
Products bought from other stores are not entitled for a Refund service. |
||
|
Products are proven to have manufacture defect |
Provide Proof of Purchase/Packaging Slip and photo of the product received |