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  1. My Geeni
  2. Troubleshooting
  3. Setting Up

Setting Up

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Tutorial and Troublshooting


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General

  • How to setup Doorscreen CW013/CW014 via QR code mode?
  • How to setup Doorscreen CW013/CW014 via EZ mode?

Setting Up

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  • .To set up your Doorscreen CW013/CW014 via QR code mode, please follow the instructions below:

    • If Easy mode fails, make sure the red indicator light is blinking. If it's not, reset the smart doorbell by inserting the reset pin into the reset button.
    • Hold it in for 10 seconds. On the application click the "+" icon on the upper left corner of the application.
    • Then select Smart Doorbell. It will then ask you if the device is on and make sure the indicator light is flashing quickly or a prompt tone is heard. Then click "Advanced".
    • on the upper left corner of the Geeni application. Select QR code. It will take you back to the previous screen this time tap on "Next step".
    • And then enter the WiFi Password for your 2.4Ghz connection.
    • Scan the QR code using your doorbell camera, you should hear a beep then on the app tap on "I heard the Beep".
    • It will take you to the progress screen where you can see the status of connection.
  • To set up your Doorscreen CW013/CW014 via EZ mode, please follow the instructions below:

    ***The smart doorbell requires an existing working, wired doorbell with chime that is connected to a 16V or 24V AC and 10VA minimum transformer.

    • Once the doorbell is installed connected to power, the ring around the doorbell button will rapidly flash a red light.
    • If the red light does not rapidly flash, reset the device by inserting the reset pin into the reset button and holding for 10 seconds.
      On the application:
    • Once logged in click the "+" icon on the upper left corner of the application.
    • Then select Smart Doorbell. It will then ask you if the device is on and make sure the indicator light is flashing quickly or a prompt tone is heard.
    • Then click "Advanced" on the upper left corner of the Geeni application. Select Easy mode.
    • It will take you back to the previous screen this time tap on "Next step".
    • And then enter the WiFi Password for your 2.4Ghz connection.
    • It will take you to the progress screen where you can see the status of connection.
    • Once successful it will prompt you if the device was successfully connected.
    • The app will ask you to either rename the device or maintain the name and select a room for it.
    • Then click done.
    • It will ask you for your chime settings. Select the chime you have in place then click "Done". And you're all set up.

For more information, visit   Mygeeni.com

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