Yes, you can share Geeni devices.

Note: The other user's number must be registered in the Geeni App .

Here goes the process:

Open the Geeni App & In the Geeni app,

1. Press the Profile button.

2. Click on the “Device Sharing” button.

3. Click on ‘Add sharing’.

4. Choose the devices you want to share and click on the 'share with new member’ button.

5. Now select your country and enter your mobile number and click confirm to add a new member with whom you want to share.

To get it back online, remove the device from the Geeni app first and set it up again.
You can follow the steps below.

How to remove the device:
1. From the main device list, select the device which you want to remove.
2. Click on the (...) button on the top right corner. Scroll down until you see "Remove Device".
3. Tap on "Remove and clear data" and then "Confirm"

Please make sure your smart device is plugged in. If your device is a smart humidifier or a diffuser, the reset button is also the power button. If it is a smart purifier, the timer (clock icon) is the reset button. Press and hold the reset button until the LED indicator light is blinking slowly.

1. Launch the Geeni app and on the top right corner of the screen, tap +. You will see some tiles on the next page with different device names and choose “Smart Appliance”.
2. The next page will show your 2.4 GHz Wi-Fi name. Enter your 2.4GHz Wi-Fi password then click “Next Step”. (Make sure your Wi-Fi password is correct).
3. A message will pop up, then choose "Slowly (every 2 sec): Manual Mode".
4. Next, you will be directed to a page saying “Let's connect to the device's unique hotspot”, then tap “Connect now”.
5. You will be routed to your phone’s Wi-Fi settings, from there look for a unique hotspot name (ex. Geeni-XXXX, Merkury-XXXX or iHome-XXXX)
6. Tap on it to connect. If you see “Unsecured connection” or “This device has no internet” after connecting to the unique hotspot, ignore it and go back to the Geeni app.
7. Then, you will see the connection process on the app. You can wait for the countdown or look at the progress of the dotted line. Tap “Done” in the upper right corner once the device has been added successfully. After that, you will see your device's control panel.

Remove your door sensor's cover to be able to see the reset button and the LED indicator light. Reset your door sensor by pressing and holding the reset button for 3-5 seconds until the indicator light flashes slowly.

1. Launch the Geeni app and on the top right corner of the screen, tap +. You will see some tiles on the next page with different device names and choose “Sensors”.
2. The next page will show your 2.4 GHz Wi-Fi name. Enter your 2.4GHz Wi-Fi password then click “Next Step”.
3. A message will pop up, then choose "Slowly (every 2 sec): Manual Mode".
4. Next, you will be directed to a page saying “Let's connect to the device's unique hotspot”, then click “Connect now”.
5. You will be routed to your phone’s Wi-Fi settings, from there look for a unique hotspot name (ex. Geeni-XXXX, Merkury-XXXX or iHome-XXXX)
6. Tap on it to connect. If you see “Unsecured connection” or “This device has no internet” after connecting to the unique hotspot, ignore it and go back to the Geeni app.
7. Then, you will see the connection process on the app. You can wait for the countdown or look at the progress of the dotted line. Tap “Done” in the upper right corner once the device has been added successfully. After that, you will see your door sensor's dashboard.

Your doorbell can be reset inserting a pin in the reset hole until you hear a prompt. Once you hear the prompt, release the reset button.

Your doorbell’s indicator light should start blinking after the tone. This blinking light means your doorbell is in pairing mode.

1. Launch the Geeni app and on the top right corner of the screen, tap +. On the next window, select Wi-Fi Camera or Smart Doorbell.
2. The next window shows your Wi-Fi name and underneath it, type in your Wi-Fi password, then hit Next Step.
3. . Confirm "Yes, it is flashing quickly" by ticking the box beside it and tap "Next step".
4. The QR code will appear on the screen. Hold your phone and use your doorbell's camera to scan the QR code. Ensure your phone’s brightness is at max level. Confirm “I heard a prompt” and hit “Next Step”. (You can follow the short animation in the app demonstrating how to scan the QR code).
5. The doorbell will start the connection process, and you can follow the progress of the dotted line. Tap “Done” in the upper right corner once the doorbell has been added successfully.

Your camera can be reset by pressing and holding the reset button or by inserting a pin in a reset hole until you hear a prompt. Once you hear the prompt, release the reset button.

Your camera’s indicator light should start blinking after the tone. This blinking light means your camera is in pairing mode.

1. Launch the Geeni app and on the top right corner of the screen, tap +. On the next window, select Wi-Fi Camera.
2. The next window shows your Wi-Fi name and underneath it, type in your Wi-Fi password, then hit Next Step.
3. Confirm "Yes, it is flashing quickly" by ticking the box beside it and tap "Next step".
4. The QR code will appear on the screen. Hold your phone so that the QR Code on the screen is in front of your camera’s lens to be scanned. Ensure your phone’s brightness is at max level. Confirm “I heard a prompt” and hit “Next Step”. (You can follow the short animation in the app demonstrating how to scan the QR code).
5. The camera will start the connection process, and you can follow the progress of the dotted line. Tap “Done” in the upper right corner once the camera has been added successfully.

Our smart lighting devices are smart bulbs and LED strips and these are reset differently.

To reset a smart bulb, turn the bulb off and on 3 times (off/on -off/on - off/on) until you reach the slow blinking light.

To reset a smart LED strip. press and hold the reset button on the Wi-Fi controller, until you reach the slow blinking light.

1. Launch the Geeni app and on the top right corner of the screen, tap +. You will see some tiles on the next page with different device names and choose Smart Lighting.
2. The next page will show your 2.4 GHz W\i-Fi name. Enter your 2.4GHz Wi-Fi password then click “Next Step”.
3. A message will pop up, then choose "Slowly (every 2 sec): Manual Mode".
4. You will be directed to a page saying “Let's connect to the device's unique hotspot”, then click “Connect now”.
5. You will be routed to your phone’s Wi-Fi settings, from there look for a unique hotspot name (ex. Geeni-XXXX, Merkury-XXXX or iHome-XXXX)
6. Tap on it to connect. If you see “Unsecured connection” or “This device has no internet” after connecting to the unique hotspot, ignore it and go back to the Geeni app.
7. Then, you will see the connection process on the app. You can wait for the countdown or look at the progress of the dotted line. Tap “Done” in the upper right corner once the lighting device has been added successfully. You will be routed to the your lighting device's dashboard.

Please make sure your smart plug or power strip is plugged into an outlet. When plugged in, the indicator light will start blinking. Press and hold the reset button for 3-5 seconds and then release. If it is still blinking fast, press and hold the reset button for another 3-5 seconds, until you reach the slow blinking light.

If your device is a smart switch, on its faceplate is the "Restart" button also known as the Wi-Fi Reset button. Reset your smart switch by pressing and holding the "Restart" button for 3-5 seconds and its indicator light should flash slowly.

1. Launch the Geeni app and on the top right corner of the screen, tap +. You will see some tiles on the next page with different device names and choose “Smart Power”.
2. The next page will show your 2.4 GHz Wi-Fi name. Enter your 2.4GHz Wi-Fi password then click “Next Step”.
3. A message will pop up, then choose "Slowly (every 2 sec): Manual Mode".
4. Next, you will be directed to a page saying “Let's connect to the device's unique hotspot”, then click “Connect now”.
5. You will be routed to your phone’s Wi-Fi settings, from there look for a unique hotspot name (ex. Geeni-XXXX, Merkury-XXXX or iHome-XXXX)
6. Tap on it to connect. If you see “Unsecured connection” or “This device has no internet” after connecting to the unique hotspot, ignore it and go back to the Geeni app.
7. Then, you will see the connection process on the app. You can wait for the countdown or look at the progress of the dotted line. Tap “Done” in the upper right corner once the device has been added successfully. After that, you will see your device's control panel.