Yes. You need your own Wi-Fi network, specifically 2.4GHz (aka 2G) with its own password. Geeni devices use 2G during setup. Smart devices often work with 2GHz because it offers better range and can penetrate walls and obstacles more effectively than 5GHz. This makes it more reliable for devices that might be placed farther away from the Wi-Fi router or have to connect through multiple walls. Once the setup is complete, you may switch to a different network.
You may check the General System Requirements for more information.
Here is the guide to add a device to cloud subscription.
1. Click "My Home."
2. Click the camera with an active cloud subscription.
3. Click the three dots on the top right of your live feed.
4. Click "Cloud Storage"
5. Select your active plan for the specific device.
6. Click Add Device and select the device that you want.
In the era of smart homes, the ability to control your devices with just your voice adds a new level of convenience. If you're an owner of Geeni smart devices and want to harness the power of voice commands through Google Home, here's a step-by-step guide to help you seamlessly link your Geeni devices with Google Home.
Preparation: Ensure Geeni App Connectivity
Before diving into the integration process, it's crucial to have your Geeni app up and running, already connected to your Geeni devices.
This ensures a smooth linking process and a hassle-free experience. Once you've verified your Geeni app's connectivity, follow these steps:
1. Open the Google Home app and tap the + (plus) sign on the top left corner of the screen.
2.Tap “Set up device”
3. Then “Works with Google”
4. Search and tap "Geeni" from Home control.
5. Then tap to "Agree and Link" then the device will automatically link or sometimes it will go to page wherein you have to enter your Geeni account and password. So, make sure that you enter the right account and password.
Upon successful linking, you'll receive a confirmation message. Your Geeni devices are now integrated with Google Home, enabling you to control them effortlessly using voice commands through Google Assistant.
By following these straightforward steps, you can enhance your smart home experience by seamlessly linking your Geeni devices with Google Home.
Yes, you can share Geeni devices.
Note: The other user's number must be registered in the Geeni App .
Here goes the process:
Open the Geeni App & In the Geeni app,
1. Press the Profile button.
2. Click on the “Device Sharing” button.
3. Click on ‘Add sharing’.
4. Choose the devices you want to share and click on the 'share with new member’ button.
5. Now select your country and enter your mobile number and click confirm to add a new member with whom you want to share.
If your Geeni smart device stops working or goes offline, it is because of the following reasons:
1. Intermittent or no internet connection.
2. Power outage.
3. Changes in your router settings where your smart device is connected such as password, Wi-Fi name upgrades, etc.
4. You've changed your router ar your internect provider.
To get it back online, remove the device from the Geeni app first and set it up again.
You can follow the steps below.
How to remove the device:
1. From the main device list, select the device which you want to remove.
2. Click on the (...) button on the top right corner. Scroll down until you see "Remove Device".
3. Tap on "Remove and clear data" and then "Confirm"
Please make sure your smart device is plugged in. If your device is a smart humidifier or a diffuser, the reset button is also the power button. If it is a smart purifier, the timer (clock icon) is the reset button. Press and hold the reset button until the LED indicator light is blinking slowly.
1. Launch the Geeni app and on the top right corner of the screen, tap +. You will see some tiles on the next page with different device names and choose “Smart Appliance”.
2. The next page will show your 2.4 GHz Wi-Fi name. Enter your 2.4GHz Wi-Fi password then click “Next Step”. (Make sure your Wi-Fi password is correct).
3. A message will pop up, then choose "Slowly (every 2 sec): Manual Mode".
4. Next, you will be directed to a page saying “Let's connect to the device's unique hotspot”, then tap “Connect now”.
5. You will be routed to your phone’s Wi-Fi settings, from there look for a unique hotspot name (ex. Geeni-XXXX, Merkury-XXXX or iHome-XXXX)
6. Tap on it to connect. If you see “Unsecured connection” or “This device has no internet” after connecting to the unique hotspot, ignore it and go back to the Geeni app.
7. Then, you will see the connection process on the app. You can wait for the countdown or look at the progress of the dotted line. Tap “Done” in the upper right corner once the device has been added successfully. After that, you will see your device's control panel.
Remove your door sensor's cover to be able to see the reset button and the LED indicator light. Reset your door sensor by pressing and holding the reset button for 3-5 seconds until the indicator light flashes slowly.
1. Launch the Geeni app and on the top right corner of the screen, tap +. You will see some tiles on the next page with different device names and choose “Sensors”.
2. The next page will show your 2.4 GHz Wi-Fi name. Enter your 2.4GHz Wi-Fi password then click “Next Step”.
3. A message will pop up, then choose "Slowly (every 2 sec): Manual Mode".
4. Next, you will be directed to a page saying “Let's connect to the device's unique hotspot”, then click “Connect now”.
5. You will be routed to your phone’s Wi-Fi settings, from there look for a unique hotspot name (ex. Geeni-XXXX, Merkury-XXXX or iHome-XXXX)
6. Tap on it to connect. If you see “Unsecured connection” or “This device has no internet” after connecting to the unique hotspot, ignore it and go back to the Geeni app.
7. Then, you will see the connection process on the app. You can wait for the countdown or look at the progress of the dotted line. Tap “Done” in the upper right corner once the device has been added successfully. After that, you will see your door sensor's dashboard.
Geeni doorbell offer a user-friendly and seamless setup process, allowing you to monitor your space effortlessly. Whether you're connecting through Bluetooth or Wi-Fi mode, this guide will walk you through the steps to ensure a successful and hassle-free setup.
Note: Users need to Enable Bluetooth and Location. Before diving into the Geeni app, ensure that Bluetooth and Location services are enabled on your smartphone by going directly to you phone main settings and have it set on allowed/ enabled.
Note that it is very crucial for the initial setup process.
Setting Up process using QR Mode:
Geeni cameras offer a user-friendly and seamless setup process, allowing you to monitor your space effortlessly. Whether you're connecting through Bluetooth or Wi-Fi mode, this guide will walk you through the steps to ensure a successful and hassle-free setup.
Note: User need to Enable Bluetooth and Location. Before diving into the Geeni app, ensure that Bluetooth and Location services are enabled on your smartphone by going directly to you phone main settings and have it set on allowed/ enabled.
Note that is very crucial for the initial setup process.
• Launch Geeni App and Add Device
Open the Geeni app and tap the plus sign "+" to add a new device. Select "Add Device" to begin the setup.
• Confirm Device Power
Ensure your Geeni camera is powered on, and hit "Next" in the app to proceed.
• Reset the Device
Press and hold the Reset Button on the camera until you hear a beep or chime. Don't be alarmed by the musical tone – it's a normal part of the process.
• Indicator Light Status
The indicator light on the camera will turn solid red, followed by another prompt sound, and then it will start blinking red.
• Confirm Flashing Status
When prompted, confirm that the indicator light is flashing quickly and tap "Next step" in the app.
• Enter Wi-Fi Password
Provide your Wi-Fi password under your Wi-Fi name and tap "Next Step" to proceed.
• Scan QR Code
Hold your smartphone with the displayed QR Code in front of your Geeni Camera lens (6-8 inches) until you hear the prompt. Confirm that you heard the prompt and tap "Next Step."
• Wait for Connection
Wait for the 2-minute countdown, and once completed, tap "Done" to finish the setup.
Note
If the initial setup fails, you can follow the app's instructions to add your device again.
Setting Up Through Wi-Fi Mode
• Open Geeni App and Add Device
Launch the Geeni app, tap the plus sign "+," and select "Add Device."
• Confirm Device Power
Ensure your Geeni camera is powered on, and hit "Next" in the app to proceed.
• Reset the Device
Press and hold the Reset Button on the camera until you hear a beep or chime.
• Indicator Light Status
The indicator light on the camera will turn solid red, followed by another prompt sound, and then it will start blinking red.
• Switch to Wi-Fi Mode
On the top right corner, tap the QR Mode, and from the drop-down menu, choose "Wifi Mode."
• Confirm Flashing Status
Confirm that the indicator light is flashing quickly and hit "Next step" in the app.
• Wait for Connection
Wait for the 2-minute countdown, and once completed, tap "Done" to finish the setup.
Effortless Setup of Geeni Smart LED Strips Devices: Easy and Manual Modes
Whether you prefer a quick and easy setup or a more deliberate manual approach, this guide will walk you through both methods to ensure a successful connection.
Manual Mode (Slow Blinking light)
If the manual mode didn't work, you may proceed on Easy Mode/Quickly Blinking.
Please make sure your smart plug or power strip is plugged into an outlet. When plugged in, the indicator light will start blinking. Press and hold the reset button for 3-5 seconds and then release. If it is still blinking fast, press and hold the reset button for another 3-5 seconds, until you reach the slow blinking light.
If your device is a smart switch, on its faceplate is the "Restart" button also known as the Wi-Fi Reset button. Reset your smart switch by pressing and holding the "Restart" button for 3-5 seconds and its indicator light should flash slowly.
1. Launch the Geeni app and on the top right corner of the screen, tap +. You will see some tiles on the next page with different device names and choose “Smart Power”.
2. The next page will show your 2.4 GHz Wi-Fi name. Enter your 2.4GHz Wi-Fi password then click “Next Step”.
3. A message will pop up, then choose "Slowly (every 2 sec): Manual Mode".
4. Next, you will be directed to a page saying “Let's connect to the device's unique hotspot”, then click “Connect now”.
5. You will be routed to your phone’s Wi-Fi settings, from there look for a unique hotspot name (ex. Geeni-XXXX, Merkury-XXXX or iHome-XXXX)
6. Tap on it to connect. If you see “Unsecured connection” or “This device has no internet” after connecting to the unique hotspot, ignore it and go back to the Geeni app.
7. Then, you will see the connection process on the app. You can wait for the countdown or look at the progress of the dotted line. Tap “Done” in the upper right corner once the device has been added successfully. After that, you will see your device's control panel.