You can claim your product by opening a warranty claim.
To open a warranty claim we'll need the following:
1. Model Number
2. Receipt or Internet Purchase. (Any tracking information is not sufficient)
3. Pictures of the item as well as the back or bottom where the model number is. (Please show the color of the device.)
4. Valid US Mailing Address
5. Mail us to our Email: firstname.lastname@example.org
Or you can fill out our "Online Support Form".