How to set up Geeni smart wi-fi plug?

Follow

Comments

6 comments

  • Avatar
    Darrell Knight

    Download.  Geeni app.    

  • Avatar
    James Wood

    Will not connect in Easy Mode or AP Mode.

  • Avatar
    Mike Reeves

    I spent $60 on 2 plugs and 2 ( 2 pack ) lights.  None of them will connect and always show failed when trying to add with the app.  It's a total shame and looks like the app needs fixed.  I really wanted these to work, however they are a total fail.  Going back to Walmart for a refund.

  • Avatar
    Pawel Cuper

    It does not work!! I am sick of this!!
    I tried app mode, easy mode, reseting multiple times.
    "failed to add".
    This is a freaking joke. I am on android 8.0

    I am fuming at this point. Any ACTUAL solutions?!

  • Avatar
    juju lulu

    It could be issue with modem. I had the bulb and it was failed to connect until I used my tablet for hotspot and got it to work. It's ashame that using tablet hotspot takes up my limited data. 

    Definitely going back to return shelves. 

    I even called the provider for tech support. They tweaked and tweaked and reset modem to no avail. 

    My modem has both 2.4ghz and 5ghz. I tried both and failed. When used with hotspot from tablet or iphone, they both work.

    It is a modem compatibility issue.

  • Avatar
    Russell Wilson

    If your modem supports 2.4Ghz and 5Ghz, your best bet is to disable the 5Ghz band during setup. Once your plug is configured, re-enable 5Ghz. I don't know the technical reasons for this, but I can only imagine that the plug, and the device you are using to set it up, need to not only be on the same 2.4 Ghz network, but also be broadcasting the same frequency. The device you're using is likely using the 5Ghz band.

Please sign in to leave a comment.

Return to top