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Auto-Respond

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Latest activity by Auto-Respond
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    Auto-Respond created an article,

    VERIFICATION CODE

    When registering, only using phone number will require a verification code, using email will not.   AR-125

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    Auto-Respond created an article,

    Refund Service

    For the Refund, the Time Frame of the product should be 30 days upon purchase. Below can be the conditions of the product in order to refund. And if the condition matches then there is the relat...

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    Auto-Respond created an article,

    Replacement Service

    For the Replacement, the Time Frame of the product should be 12 months upon purchase. Below can be the conditions of the product in order to make the replacement. And if the condition matches then ...

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    Auto-Respond created an article,

    Concern/Issue: Not receiving Motion Alerts even though motion detection is set on high

    If you are not receiving Motion Alerts even though motion detection is set on high then- Possible Causes: 1. No screenshots saved on the app even though permission is set on the phone. 2. Permissio...

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    Auto-Respond created an article,

    CW005 Camera Update

    Please assist CW005 Customers as it uses the Geeni app. CW005 Camera is similar to CW002/CW003. OLD Version CW005 uses Reset Pin and CW005 uses AP Mode. Refer to CW005 Manual and Box Art in the Sha...

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    Auto-Respond created an article,

    Geeni-Mini 6 class Troubleshooting

    Geeni-Mini 6 is the NEW version of CW003/CW004. It looks the same as the CW003/CW004, and uses the Reset Pin. This camera uses QR Code Mode.   AR-122

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    Auto-Respond created an article,

    How to search the Geeni app on iPAD

    To search the Geeni app on iPAD, follow below instructions: 1. On the iPad App Store, change the "Device" filter to iPhone. 2. Search for the Geeni app and download.   AR-99

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    Auto-Respond created an article,

    Time Zone (Troubleshooting)

    To select Time Zone in Geeni app, follow below instructions: 1. Open the Geeni app. 2. Tap on profile (lower left corner). 3. Tap on your profile. 4. Tap Time Zone. 5. Select your preferred timezon...

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    Auto-Respond created an article,

    Video Recording Process (with SD Card)

    The camera recording depends on the video quality, the camera will use around 1gb of storage per day, so a 32GB card can provide weeks of continuous video. As the card fills up, the oldest footage ...

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    Auto-Respond created an article,

    How to Format SD card to FAT32 in Mac OS?

    To Format SD card to FAT32 in Mac OS, follow below instructions: 1. Connect the SD card to the Mac OS X computer. 2. Search for Disk Utility in Launchpad and open it. 3. Select the Drive and click ...