- Open your Geeni app.
- Tap on your camera.
- Tap on the 3 dots at the top right corner.
- Tap on Format SD card.
- Tap on Confirm
We've mirrored the issue and tried formatting the SD Card through the Geeni app, this allows you to access playback and re-record again after an hour.
Please be reminded that previous footage will be deleted. If you wish to keep the footage, no worries as we already escalated the concern to our developers and they are currently working on resolving it.
We will provide feedback once we have the result.