Indoor Wi-Fi Plug - Rectangle



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    What would cause two Mercury indoor plugs to suddenly stop working after Alexa has been controlling 5em just fine for a week and she still is able to control other smart items? The Geeni app still controls them but Alexa cannot although she responds as if they are working. At another location it seems as though The power is reset after a week of leaving it on. This is repeatable and no appliances plugged in to it are being used. Why is it always found off? If it is firmware updates, can these be applied manually when convenient for the end user? This was the obvious answer one time I found it turned off after logging in. 

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