How to set up Geeni app account in iOS?

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10 comments

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    Joe Rivera

    The apple AppStore don’t have the geemi ap

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    qpowell2113

    Then how does apple phones connect

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    Edward Taveras

    I need to know why i can’t see geeni app in the apple store......i buy one today and the box show the logo of apple store....

  • Avatar
    qpowell2113

    Same

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    Edward Taveras

    The company goint to loose money like that......i hope is not a lie for sale

  • Avatar
    Tanya Watkins

    Same here. No app found 🤦🏾‍♀️

  • Avatar
    Jazz

    Hope they fix this fast, not good for business. Now I have to ship my product back and find a company similar that works through apple . 

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    Marcus Haynes

    Why don’t the give a update on progress .

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    Tanya Watkins

    I spoke to support and I guess they’re working on it. I only bought a bulb with the intentions of trying out to “smarternize” my house. Looks like I won’t be going with this brand!

  • Avatar
    L2 Jofer (Geeni by Merkury Innovations Customer Support)

    Hi Everyone,

    Thank you all for your feedback. We apologize for the inconvenience caused by the issue with the Geeni app update. We hope that you change your mind and try our product again.

    We value your business as we continue enhancing our product's proficiency and availability.

     

    Should you have any questions or concerns, feel free to contact our revamped support channels via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun 7:00 AM till Midnight EST. You may also visit our support website at support.mygeeni.com for troubleshooting steps online and for our online chat support.

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