The bulb appears offline or unreachable, what should I do?

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    Daniel Isaac

    How are you supposed to update the firmware... if the bulb is offline? Doesn't the bulb have to be online/reachable to update it in the first place?

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    Ashley Penhollow

    I'm new to the smart bulb and already frustrated with it. 2 mornings in a row it's indicating offline. 1st time it came right back, however the 2nd morning unsuccessful! I removed the lights and restarted the entire process which was unsuccessful. I ended up removing the lights and put 1 in a different spot and had to go through a whole other process to get it set up. Not very impressed!!

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