Step 1 On the log in screen of the Merkury Cam by Geeni app, select the Forgot Password? link
Step 2 Enter your email address that was created for the Merkury Cam by Geeni app. Once you have entered your email address, select the Reset Password button.
Step 3 Select on the Return to Sign in button and then go to your email inbox and open the Forgot Password email you received. From here, select the link to change your password.
Step 4 Enter a new password and confirm the password on the Reset Password screen and then select the Reset Password button
Step 5 You will see a Congrats screen and then can return to the Merkury Cam by Geeni app to enter the new password that was just reset